Privacy

Last updated: 3/7/2011

BY USING THIS WEBSITE YOU ARE AGREEING TO THESE TERMS. IF YOU DO NOT AGREE WITH THE FOLLOWING TERMS, DO NOT USE THIS WEBSITE.

OUR COMMITMENT TO PRIVACY

This site, http://www.pcnsurveys.com/ (the "Site"), is owned and operated by Knowledge Networks, Inc. (which we refer to as "us", "we" or "our"). We respect the privacy of every individual who uses the Site. This privacy policy ("Privacy Policy") outlines how we collect and use information when you use the Site, so that you may be informed about how we use your information and the choices you have regarding our use of, and your ability to review and change, any personal information that you may provide to us.

We've developed our privacy policy from industry guidelines and standards, and local, national, and international laws and requirements. All privacy practices and methods described in this policy apply only insofar as permitted by the applicable standards, laws and requirements.

Thanks again for placing your trust in Knowledge Networks.

If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@knowledgenetworks.com. This Privacy Policy is only applicable to general visitors of the Site. Visitors to the Site who desire to become PCN® members, or who are PCN® members and who desire to know how their information may be collected and used should review the Knowledge Networks PCN® Privacy Statement, available here http://www.knowledgenetworks.com/policy/PCN_Privacy_Statement.pdf

NON-PERSONALLY IDENTIFIABLE INFORMATION

Like many websites, we may from time to time automatically collect information about how visitors use the Site. This information is not personally identifiable, and in general you can visit the Site without telling us who you are or revealing any personal information about yourself. Examples of this type of non-personally identifiable information include the frequency of your use of this Site and the route by which you choose to access it and your use of any hyperlinks available on this Site. We and our service providers, agents or advisors may process and use this data for purposes including planning Site development, assessing patterns of use, and planning and assessing marketing initiatives by us. However, you will remain anonymous until you tell us who you are. For more information, see "Information Collected and How We Use It."

PERSONAL INFORMATION

"Personal Information" refers to information that could personally identify you, such as your name, address, email address and the names and ages of members of your household. You may use the Site without giving us any Personal Information, and submitting any Personal Information is strictly voluntary, as discussed below under "Information Collected and How We Use It." If you believe that any of your Personal Information previously provided to us is incorrect, or has been changed since the time you provided it, or if you would like us to remove any Personal Information from our records, please contact using the links provided later in this Privacy Policy.

INFORMATION COLLECTED AND HOW WE USE IT

A) Log Files
As is true of most websites, we automatically gather certain technical information about your visit to the Site and store it in log files. This information includes the internet domain from which you access our Site, the IP address of the computer from which you access the Site, the browser type used to access the Site, the date and time you access our Site, and the URLs of the unique pages you visit. We use this information, which does not identify individual users, to collect data on the number of visitors to the Site and the types of technology they use, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data about your visit to the Site to any Personal Information.

B) Personal Information
We do not attempt to discover any Personal Information. If you choose to provide us with Personal Information, such as by sending us an email (by clicking on the "Contact Us" button), we will use that information to respond to your message and to help us provide you the information or services that you have requested. We may also keep a record of that correspondence for internal record-keeping purposes and may retain any contact details, such as your email address and phone number, within our database. We cannot guarantee the security of any information that you choose to send to us, as email is not necessarily secure.

C) Cookies
When you view the Site, we may store some information on your computer in the form of a "cookie" or similar file. "Cookies" are small text files that are either used for the duration of a session ('session cookies'), or saved on a user's hard drive in order to identify that user the next time he/she logs on to the Site ('persistent cookies'). We may use session cookies to identify users logging in to the Site. These cookies are deleted from the component's server soon after the session ends and are not collected or saved. We may use 'persistent cookies' to recognize you when you return to the Site and to analyze visitor behavior.

Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that, such as by having your computer warn you each time a cookie is being sent or choosing to turn off all cookies. This can be done through your web browser settings, and because each browser is different you should look at your browser's "Help" menu to learn how to modify your cookie settings. If you do disable cookies from your browser you may not be able to access certain sections of the Site and this may make your experiences on the Site less efficient.

D) Data Sharing and Third Party Applications
Except as detailed in this Privacy Policy, we will not share your Personal Information with any third parties without your express permission. We reserve the right, however, to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on Knowledge Networks or our employees or agents.

We may share information (other than Personal Information) with certain entities in connection with services that provide users of our Site with increased capabilities or functionality on the Site, as discussed below. We use the information provided by these types of third-party tools to improve the Site and the end-user experience.

We do not collect Personal Information from these third-party tools, nor provide them with any Personal Information.

• Google Analytics – We use Google Analytics to collect and analyze information about how the Site is used. Google Analytics uses cookies, which enable Google to capture information about each user session. The information gathered allows us to track data such as page views, visits, unique visits, time spent on pages, the identity of ISPs, browsers used, keywords used and the country location of visitors to the Site.
  
  For more information about how Google Analytics uses cookies, visit Google's website at http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html In addition, Google provides an Opt-out Browser Add-on, available at http://tools.google.com/dlpage/gaoptout?hl=en, to allow visitors to indicate that information about the website visit should not be sent to Google Analytics. We do not endorse, and make no representation about the effectiveness of, the Google Analytics Opt-out Browser Add-on. Google's privacy policy, which is available at http://www.google.com/privacypolicy.html, explains how Google gathers, maintains and shares information about its users.
  
  
• Google Custom Search – We subscribe to the Google Custom Search Engine service so that users of the Site may enter a search query through the Google Custom Search box located on the Site. As a part of this service, Google receives a record of searches executed on our Site, and this record becomes a part of Google's search data. Google's retention and use of such information is subject to Google's privacy policy, which is available at http://www.google.com/privacypolicy.html.
  
  
• AddThis – The "Share" function included on certain web pages through the Site is provided by AddThis. This function enables visitors to the Site to print and to share links to items available on the Site through email or social networking sites such as Facebook and Twitter. AddThis installs a cookie on the hard drives of visitors to its client sites (including the Site), which allows AddThis to gather anonymous information about site traffic and trends. AddThis may aggregate information on which pages have been shared, emailed and printed, which social sites have been shared to, browsers used, and the country location of users, and may use this information for its own business purposes, including marketing the information to other parties. AddThis does not collect information from users who do not use the "Share" feature. You can review the AddThis privacy policy at http://www.addthis.com/privacy for more information.

SAFE HARBOR PRINCIPLES

We adhere to United States/European Union Safe Harbor principles.

CHILDREN'S PRIVACY

We believe that it's especially important to protect children's privacy online and encourages parents and guardians to spend time online with their children to participate and monitor their Internet activity.

We comply with all applicable national and international children's privacy regulations and with the Children's Online Privacy Protection Act of 1998.

Our Site is not structured to attract anyone under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian who believes your minor child has accessed this Site and provided his or her Personal Information, please contact us at the email address or mailing address listed at the bottom of this Privacy Policy to have this information deleted from our records. We will use reasonable efforts to delete the child's information from our databases.

DATA SECURITY AND RESPONSIBILITY

We are committed to keeping the data you provide us secure and will take reasonable precautions to protect your Personal Information from loss, misuse or alteration. Our vendors, contractors, or partners who have access to your Personal Information in connection with providing services for Knowledge Networks are contractually required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for us.

Knowledge Networks also safeguards Personal Information from unauthorized access. Only authorized Knowledge Networks employees or agents carrying out permitted business functions are allowed to access any databases containing Personal Information. In addition, each employee of Knowledge Networks is required to sign a confidentiality agreement requiring him or her to keep confidential all Personal Information. Employees who violate the confidentiality agreement are subject to disciplinary actions, including termination when appropriate.

While we strive to use industry-standard security technology, procedures and other measures to help protect your Personal Information, we cannot guarantee the security of the information you transmit.

CHANGES TO THIS PRIVACY STATEMENT

Because of changes in Internet technology and practices, as well as changes in the types and scope of surveys we may conduct, this Privacy Policy, and our security and other policies may change from time to time. Please consult this portion of the Site for important changes to the Privacy Policy as they occur. By using the Site after we post any changes to this Privacy Policy, you agree to accept those changes, whether or not you have reviewed them, and such acceptance shall be deemed legally conclusive.

OTHER SITES

The Site may contain links to other websites. We are not responsible for the privacy practices employed by other websites. Users are encouraged to review the privacy policy of any website linked to from the Site.

TRANSFER OF BUSINESS ASSETS

As we continue to develop our business, we might acquire or buy other businesses or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that we or substantially all of our assets are acquired, both Personal Information and non-personally identifiable user and customer information will be one of the transferred assets.

ACCESS TO YOUR INFORMATION AND COMPLAINTS

A) Accessing, Correcting, Updating and Preventing Use of Your Personal Information
If you have submitted Personal Information to us, or if someone else has otherwise submitted your Personal Information to us, you can:

1. Access, correct, or update your Personal Information, by emailing your request to: privacy@knowledgenetworks.com, or by sending us a letter to the address listed below. We will use reasonable efforts to supply you with the information you requested to access and to correct any factual inaccuracies in this information.

2. Prevent further use of your Personal Information, by emailing your request to: privacy@knowledgenetworks.com. Alternatively, you may call us at 1-800-782-6899 or send us a letter to the address listed below. In each case, we will then use reasonable efforts to prevent further use of your Personal Information in our files.

B) Complaints
We are committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about privacy. Please send us your questions or comments regarding our privacy practices by emailing us at: privacy@knowledgenetworks.com, or send us a letter to:

Privacy Compliance Coordinator
Knowledge Networks Inc.
P.O. Box 479
Roseland, NJ 07068